FAQs

Prices

How much do things cost? 

Ready-made wreaths cost £55, wreath-making kits cost £45, workshops cost £65/person, garlands are £15/ foot (30cm) and foliage buckets are £40.  All the ingredients you need are provided in kits and at workshops. 

Delivery

Where do you deliver and how much does it cost?

Local deliveries are free  within a 7 mile radius of Ashwell. Below is a non-exhaustive list of locations within the Free Delivery area....

Baldock

Bassingbourn

Dunton

Letchworth

Litlington

Sandon

Shingay cum Wendy

Stotfold

Therfield

 

Deliveries more than 7 miles from Ashwell cost £5. These will be delivered either by us personally (if not too far outside the 7 mile radius) or by a delivery service (except Buckets of foliage which are  Local Delivery/collection only ie. will not be posted).

 

Collection from Ashwell is FREE. It will be from a central village location and we will contact you with the details if you choose this option.

 
 

When do you deliver?

Dispatches of ready-made wreaths and DIY kits start on Friday 26th November. We may use a delivery service for orders over 7 miles from Ashwell and will do all we can to ensure your item reaches you in good time subject to any potential COVID related issues. If you have any concerns please call us.  Deliveries of these items will continue to be sent out until Friday 10th December.

Garlands and Buckets of foliage will de dispatched between 5th and 10th December. Buckets of foliage are local delivery only and will require a bucket to be left outside.

If you have particular delivery requirements ie a specific date you would like to receive your items by, please state this in the Comments box when ordering.  Please call us on 07720 429706 if you have any queries or a specific requirement and we'll see if we can help. 

What if I'm not sure I will be in?

Please indicate a safe place to leave your wreath or kit in the comments field of your order. Note your make-your-own kit will be delivered in a reusable jute bag if delivered locally and in a box if using the postal service - it should not be left in an area accessible to children or pets.

Can I collect?

Yes - you can collect from central Ashwell - we will contact you to arrange the details if you choose this option.

Gifts and Gift certificates

Gift certificates are available for all products and these  are available in the shop. Please make sure you add on the appropriate delivery charge depending on where they live. You can also send any product as a gift - just make a note of this and your message in the comments field when you order.

Make-your-own kit contents

Your kit comes with all you need to make a luxury Christmas wreath.  It will come in a re-usable jute bag if delivered locally or a dispatch box if posted.  In it you will find:

 

  • 12” wire frame (to make a Classic wreath) or a number of small, locally sourced branches (to make a Contemporary wreath base)

  • Moss (if required for your kit)

  • Disposable gloves

  • Twine

  • Seasonal fresh and dried foliage

  • Selection of natural decorations

  • Wires (to fix decorations)

  • Your choice of ribbon (rustic hessian or choice of taffeta)

  • An instruction sheet including your link to a video tutorial with Suzanne

Ribbons

We have rustic hessian and a range of taffeta ribbons which you select at the checkout for both ready-made and make-your-own kits - there is also the option for "no ribbon". A variety of pictures on the website shows the ribbons used in different ways.   For ready-made wreaths, when a ribbon is selected, we will place it in the most appropriate place for the design unless you have requested something specific in the Comments section when ordering.

 

Sustainability

Flying disposable luxury items is becoming - quite rightly - increasingly unpopular. We care about the products being not only beautiful but sustainable.  Where we can, we have sourced products from the UK.  For example our Nordmann Fir tree branches are from Merri Christmas Tree and Flower Farm in Bedfordshire, our moss comes from Norfolk and our hops come from Kent.  Much of the dried materials like the Honesty and Nigella has been grown at Ashwell Flowers.   Wreaths, garlands and foliage are compostable - the only items you need to pick out are the wires and, with Classic design wreaths, the wire frame which can be used another time.  

Refund policy

We want you to be delighted with your purchase and are happy to refund you if this is not the case. Call us within 24 hours of delivery and we will provide a  refund.  For workshops please let us know as soon as possible if you need to cancel so we can find a replacement.  If this is due to COVID or is made with at least a weeks notice we will refund you. If cancellation is within 1 week we will provide a credit note. 

Any queries about anything do just get in contact.