FAQs

 

How to prolong the life of your British flowers

Top tips:

  • Use a clean vase - bacteria is the enemy of cut flowers

  • Trim the stem at a 45 degree angle (this increases the surface area for water take-up) before placing in fresh clean water

  • Remove all leaves that will sit below the water level

  • Change the water around every other day and trim the stem slightly. Bacterial growth in dirty water blocks the end of cut flower stems and then stops them taking up water. Give the vase a quick clean at the same time. This will significantly increase the vase life of your flowers

  • Don’t mix old flowers with new – there will be bacterial transfer and your new flowers won’t last as long.

  • Cut flowers last longer in a cool environment and so keep away from direct heat like radiators and choose a shady windowsill rather than one in direct sunlight.

  • Ethylene is a naturally occurring gas that promotes ripening and is given off by fruit and vegetables (particularly bananas) so best not to stand flowers next to your fruit bowl.

 

All about delivery

Where do you deliver and how much does it cost?

Local deliveries are FREE - this is within a 5 mile radius of Ashwell - see map below. Collection is also FREE - it will be from a central village location and we will contact you with the details if you choose this option.

Deliveries 5 - 10 miles from Ashwell cost £5.  Please call us if you require any different delivery arrangements as we will try and accommodate them. 

5miles radius (this one).jpg

Delivery is FREE within a 5 mile radius of Ashwell.

Collection from Ashwell is also FREE.

What flowers do you deliver and when? 

Ashwell Flowers is a grower rather than a florist shop.  We will have flowers throughout the British flower season April - October and will also be supplying Christmas Wreaths.  When we have flowers, workshops and DIY kits we contact our customers. If you would like to be added to the contact list please email us with your details. If you have any queries please call me on 07720 429706 and I'll see if I can help. 

What if I'm not sure I will be in when you deliver?

Please indicate a safe place to leave your item in the comments field of your order. Note your product contains delicate natural ingredients so should be in a sheltered spot ideally not accessible to children or pets.

Can I collect?

Yes - you can collect from central Ashwell - we will contact you to arrange the details.

Gift certificates 

If you would like an e-certificate please indicate this in the comments field of your order along with any details and we'll email you one. For example you might wish to gift a workshop, some flowers or something for Christmas. If you would like a specific message on the certificate just add and we'll make sure it is included. e-certificates can be purchased in the shop.

Sustainability

By supporting the British flower industry you are buying 'local' and reducing the impact of airmiles for imported flowers.  #GrownNotFlown.   

Refund policy

We want you to be delighted with your product or experience and if this is not the case please call us and we will refund you - no quibble (although we would wish to know why but just so we can do better in future).  Remember your products should be kept in a cool environment.

Any queries about anything do just get in contact. Barbara